NEKKID N.O.W. Store Credit Policy

At NEKKID N.O.W., we like to keep things simple, clear, and a little bit fun. Here’s the deal:

Our “Take It or Leave It” Promise

You’ve got 30 days from the day your order lands in your hands (or on your porch, or gets lobbed over your fence by an overly enthusiastic delivery driver) to let us know if you’re not feeling it. Instead of refunds or returns (we don’t do those), we’ll issue you a store credit to pick out something else that catches your eye.

Eligibility (Yes, It’s That Easy)

Does the condition of your item matter? Nope.

• Unworn, unused? Great.

• Fell off a truck on the freeway? Sure.

• Dragged through the mud by a postman with a vendetta? Why not.

All we ask is that if we request it, you provide:

• A photo of the item (bonus points if it’s dramatic).

• Your receipt or proof of purchase.

How to Start

Just email us at support@nekkidnow.com with your order number and a quick explanation. We’ll give you the next steps and make sure your store credit gets to you quickly.

Note: We don’t accept physical returns. Please don’t ship anything back unless specifically instructed (and if you do, that was a mistake on our end—we were probably very tired—and your product may end up as a chew toy for our dogs).

Our official business address (for reference only):
371 Hoes Lane, Suite 200, Piscataway, NJ 08854

Damages & Issues

Open your package right away. If you find your order is defective, damaged, or not what you ordered, email us immediately. We’ll take a look, fix the issue, and make it right.

Exceptions (a.k.a. Things That Don’t Count Anyway)

Some items just don’t play well with returns or credits. These include:

• Custom or personalized products

• Personal care items (once opened)

• Hazardous materials, flammable liquids, gases

• Sale items and gift cards

That said, we already told you—we don’t really do returns for anything anyway.

Exchanges (The Fast Way to Get What You Really Wanted)

Want a different size, color, or style? Double-check your cart before you check out (seriously, it helps). If you still need a change, request store credit and once approved, just place a fresh order for the new item. Easy.

EU Customers — Your 14-Day Right to Change Your Mind

If your order is shipping into the European Union, you legally get a 14-day cooling-off period. That means you can cancel or return your order within 14 days, no questions asked. Items must be in the same condition you got them—unworn, unused, with tags, in original packaging. Proof of purchase required.

If it makes the trip back across the ocean, rest assured our dogs will be told the epic saga of its journey before they shred the packaging.

Refunds (Which Don’t Exist Here)

Instead of refunds, we do store credit. Here’s how that works:

• Once approved, credit is automatically applied to your account.

• If you checked out as a guest, you’ll need to create an account so we can drop your credit in.

• If it’s been more than 3 business days since we approved your request and no credit has shown up, it probably means something went sideways—or we caught you fibbing. Either way, email us, and we’ll figure it out.

Questions?

For any concerns, questions, or dramatic tales about your order, contact us at:
support@nekkidnow.com